Job Description

Company: Total Vision

Position: Junior Data Analyst

Location: Total Vision Support Center - 27271 Las Ramblas, Mission Viejo, CA 92691, USA

Work set up: Onsite position | Amenable to work in Mission Viejo, CA

Duration: Full-time, Direct Hire

Pay: $24.04 - $31.25 Hourly

The Junior Data Analyst will play a key role supporting our data-driven business decisions, maintaining our practice management system, and assisting with daily office administrative tasks.

Data Analytics (70%)

• Collect, clean, and analyze data from Practice Management systems (e.g., Acuity Logic and Crystal PM), CRM tools, and business platforms.
• Build reports and dashboards in Excel and Power BI.
• Monitor key performance indicators (KPIs) across clinic locations.
• Assist in forecasting and trend analysis to support business planning.
• Present findings to management with clarity and visualizations.
• Calculate and report commissions for clinic team members.

System Administration (25%)

• Monitor and maintain API dashboard, alerting management immediately of any issues.
• Assist in the setup, configuration, and maintenance of insurance plans.
• Manage user accounts and permissions for internal systems and applications.
• Troubleshoot reported system errors and escalate as needed.

Office Administration (5%)

• Support the daily administrative functions of the corporate office.
• Greet visitors and accept deliveries throughout the day.
• Responsible for maintaining and ordering office supplies.

General:

• Ensures compliance with all HIPAA/HITECH requirements as legally required and all applicable federal, state and local regulations.
• All other duties as assigned.

Required Skills/Abilities:

• Strong attention to detail.
• Has excellent customer service skills.
• Presents professionally and communicates clearly.
• Embraces and aims for a paperless work environment.
• Demonstrates ability to solve problems and work as a positive member of a team.
• Is technology savvy and appreciates finding new ways to make processes easier.
• Can stay focused on projects and can multi-task when needed.
• Brings his/her best self to work every day and can contribute positively to a team environment.
• Desires a long-term growth opportunity.

Education/Experience:

• Associate's or Bachelor's degree in Data Analytics, Information Systems, Business Administration, or related field, preferred.
• Strong typing and data entry skills including 10-key.
• Strong knowledge of Microsoft products including: Excel, Word, and Outlook.

Total Vision is an Equal Opportunity Employer and does not discriminate on the basis of race, color, religion, sex, national origin, age, disability, or any other characteristic protected by applicable state or federal civil rights laws.

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